1. Who we are
Aube is based in the United Kingdom.
You can contact us about privacy at any time using our contact form.
2. What we collect
When you join the waiting list, we collect:
- your email address
- your consent to hear from us, and when you gave it
- which sign-up form you used
When you use the contact form, we collect your name (if you give it), your email address, the topic you choose, your message and when you sent it.
Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type and the pages you request. This is used to keep the site running securely.
We don’t currently use analytics cookies. If we add them, we’ll only use them if you agree, as explained in our cookie policy.
3. How and why we use it
- Waiting list: to email you when Aube launches. Lawful basis: your consent.
- Contact form: to read and reply to your message. Lawful basis: our legitimate interest in responding to people who get in touch.
- Technical information: to keep the website secure and working properly. Lawful basis: our legitimate interest in running a safe, reliable website.
We will never use your details for advertising, and we won’t add contact-form messages to the waiting list. You can withdraw your consent to waiting-list emails at any time by using the unsubscribe link in any email we send, or by telling us through our contact form.
5. How long we keep it
Waiting-list details: until 12 months after Aube launches, or until you unsubscribe or ask us to delete them, whichever comes first.
Contact messages: for up to 12 months after our last reply to you.
Technical information: for the limited period our hosting provider keeps its standard logs.
6. Your rights
Under UK data protection law you have rights, including to:
- access the personal data we hold about you
- ask us to correct or delete it
- ask us to restrict or object to how we use it
- ask for a copy in a portable format
- withdraw consent at any time
To use any of these rights, get in touch through our contact form. We’ll reply within one month. If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
7. Sensitive information
Please only share what you’re comfortable sharing. You don’t need to tell us about your health or your experience of loss to contact us.
If you choose to include health information in a message, such as details of a pregnancy or loss, we treat it as special category data. We use it only to reply to you, with your explicit consent, which you give by ticking the box on the contact form. Only the founder can see it, and it is deleted with your message under the retention period above.
8. Changes and contact
We may update this policy from time to time. The date at the top shows when it last changed.
Questions? Use our contact form.